Committed To Architectural Heritage.
Step By Step Guide to Our Memorial Service
1. At point of contact with one of our memorial advisors, you will be asked for the following details: Customer contact details – Name, address, email, telephone number Name of cemetery Grave owner – This is the person who holds the deeds for the plot. In some cases this can be more than 1 person. Grave number – This can be found on the deeds. Name of deceased We require the above information as we will have to apply for permission to erect a memorial at the Cemetery. The Grave Owner will sign the relevant documents which will be supplied by Vokes & Beck. Our Advisor will look into the charge for the application which varies from Council to Council. 2. Our advisor will then ask you for details of the memorial: Our Product code from our website or brochure Size of memorial Inscription Colour of inscription If there is space for further inscription on the memorial Flower containers – how many and placement on memorial If a photo plaque is required If any designs are required If it’s a traditional memorial, the type of interior i.e. cover slab, soil or chippings and colour If the memorial you require is not shown in our brochure or website, please enquire further for bespoke memorials supplying the information above from section 1 and 2. We can also alter our memorials to meet your special requests. 3. After receiving information from you: All documents must then be returned to our office at Vokes & Beck Marble & Granite Ltd, The Old Dairy, North Winchester Farm, Stoke Charity Road, Kingsworthy, Winchester, Hampshire, SO21 2RP We will contact the cemetery to confirm grave ownership, cemetery fees and ensure your memorial complies with their rules & regulations. We will then contact you with the total cost. All of our fees include fixing and VAT. There may also be an area surcharge fee depending on where the memorial is to be erected. A deposit of 50% plus permit fee is required. Payment may be paid by bank transfer, cash or cheque. Upon receipt of your deposit we will prepare all the relevant paperwork. Order confirmation Proof Layout of inscription Permit application for Grave Owners signature The paperwork process is approximately 7-10 days from receipt of deposit. All paperwork will then be sent to you by post. You will be required to check the paperwork thoroughly and sign where required. 4. Once we receive the documents back from you checked and signed: Our advisor will then submit the permit application to the relevant Council along with payment from Vokes & Beck. The memorial will be ordered or made in our workshop. When the memorial is complete we will contact you, final payment will become due. The whole process from start to finish is approximately 12-16 weeks.
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